Online

Pre-paid account: Top-up your balance with a one-off debit card or credit card payment. Simply log in to your account and select Make a Payment.

Set up automatic payments to ensure your account is always active. When your account balance falls below your trigger amount, we’ll automatically debit your chosen credit card or bank account.

Commercial account: You can pay your monthly invoice or set up automatic payments online.  Log in.

Road pass: Buy a pass before you travel or within 3 days of travelling.

Toll invoice or demand notice: Pay or search for a toll invoice or demand notice online.

BPAY

Make an account payment directly from your bank account using BPAY. The BPAY Biller Code and reference number can be found at the bottom of your statement or invoice. Contact your bank or financial institution for more information.

Pay in person

Buy a toll credit pass, make an account payment or pay a toll invoice or demand notice at participating 7-Eleven, United Petroleum, Puma or newsagent outlets. You can pay using a debit card, credit card, or cash. Remember to take your statement or invoice with you. Find a location.

Account top ups and toll invoice or demand notice payments can also be made at Australia Post outlets.

Pay over the phone

Top up your account, set up automatic payments, purchase a pass or pay an invoice. Call us on 13 33 31.

Need more help?

  • How do I set up auto payments?

    How do I set up auto payments?

    Simply log in to your account and click on Set up auto payments. You can pay by credit card or direct debit.

    Whenever your balance falls below a specified trigger amount, your account will automatically top up. When you set up auto payments, you choose the trigger amount as well as the top-up value. This gives you control over your payments so you're always ready to travel.

  • Can I make a payment without logging in?

    Can I make a payment without logging in?

    Yes, you can pay by credit card on our quick payment page. Just make sure you have your account or pass number handy.

    Make a quick payment

  • What does it cost to travel on the go via network?

    What does it cost to travel on the go via network?

    Tolls are the amounts charged for travelling on a toll road. The total amount is calculated electronically, based on where you travel and your vehicle class.

    Fees are separate charges that apply in particular circumstances, depending on the type of account or pass you have.

    The cost of your trip is determined by: 

    How you pay for your travel

    If you have a go via account, you'll pay a toll for each individual trip. You can opt to travel with or without a tag on your account, but you'll be charged a video matching fee each time you pass a toll point without a tag.

    If you buy a pass, you’ll be charged standard tolls plus a video matching fee per toll point. Depending on which pass you buy, these will be either auto-debited from your linked credit card, or deducted from the balance of the pass.

    The type of vehicle you use

    Toll prices vary for cars, light commercial vehicles, heavy commercial vehicles and motorcycles. Find out more about vehicle classes.

    Where you travel

    Tolls are calculated according to the toll points you pass. Find out how much your trip will cost by using our toll calculator.

     

    Find out more about accounts and passes

  • How do I calculate my travel costs?

    How do I calculate my travel costs?

    Your costs will depend on a number of factors, including the class of vehicle you drive, how far you travel and the type of account or pass you choose.

    The easiest way to calculate your go via travel costs is to use our toll calculator.

  • What do I do if I've been incorrectly charged?

    What do I do if I've been incorrectly charged?

    If you think you've been incorrectly charged, please email us.

    Make sure to include your:

    • account name
    • account number
    • details of the incorrect charge