If you use Brisbane toll roads regularly, a pre-paid account will save you money.
It's the easy, low-cost choice for drivers who travel once a month or more.
Open an account

Why choose go via?

Traffic 

Avoid traffic, arrive sooner

Transurban support 

Help on hand from the go via team

Online

Manage your account easily online

Manage your account on the go

Managing your account has never been easier with our new mobile and tablet-friendly website. You can view your trip history, check your balance, top up your account and set up auto payments with just a few clicks.

Is a pre-paid account the best choice for me?

Road pass
Up to 30 days' travel
I need to use toll roads for a short time
and want a convenient way to pay
  • Brisbane travel only
  • Card auto debited every $10 of travel
  • Tagless travel
  • $0.48 video matching fee per toll point
  • Unlimited vehicles
  • Backdate travel up to 3 days
Commercial account
Invoices and reporting
I manage a fleet of vehicles
and want to track my expenses with ease
  • Australia-wide travel
  • Electronic invoicing and analytics
  • Choice of tag or tagless travel
  • No video matching fee if using a tag
  • Unlimited vehicles
  • Backdate travel up to 7 days
 

Work out the cost of your trip in just a few clicks

 

Not sure a pre-paid account is right for you?

Need more help?

  • How do go via accounts work?

    How do go via accounts work?

    With a pre-paid account, your tolls are calculated as you travel, either through a tag device attached to your windscreen or by matching your licence plate number to your account when you pass through a toll point. These tolls are then charged to your account.

    You can choose whether to travel with or without a tag, but for tagless travel you'll be charged a video matching fee every time you pass through a toll point. 

    A pre-paid account can be topped up manually or by auto payment from a credit card or bank account. If you're a frequent traveller, opening an pre-paid account may help minimise fees and charges.

    commercial account includes advanced features designed to help fleet managers track toll charges. These features make it easy to get itemised financial data and analyse your expenses. With a commercial account you get monthly tax invoices and can pay your fees and charges in arrears.

    Toll charges are the same for pre-paid and commercial accounts.

    All our accounts let you set up auto payments. As long as your payment details are valid, and you've added all your vehicles to your account with their licence plate numbers, you're covered for travel on all Australian toll roads.

  • How do I open an account?

    How do I open an account?

    You can open a go via account online. You'll need the following information:

    • contact details including your name, address, email and phone number
    • licence plate number, make and model of at least one vehicle
    • credit card details for making an opening payment to your account

    For ongoing payments, you can use a credit card or set up a direct debit from your bank account.

    You can use our online product selector to find the best option for you.

  • How soon can I travel after opening an account?

    How soon can I travel after opening an account?

    For a pre-paid account your tag will take 7-10 working days to arrive, but you can start travelling right away if you register your vehicle to your account.

    Normally, a video matching fee is charged when you travel without your tag. As a new customer, we'll refund any video matching charges you incur on your new account for 14 days from the day the account is opened. Any refunds might take up to 4 weeks to appear on your account.

    When your new tag arrives, ensure it's installed correctly to avoid incuring any future video matching fees.

  • Do I need a credit card to open an account?

    Do I need a credit card to open an account?

    You'll need a credit card for the initial payment. Once that's done, you can choose to set up a direct debit from your bank account for ongoing payments. Find out more about payment options

    If you're not sure an account is right for you, use our online product selector to help you choose.

  • What information do I need to open an account?

    What information do I need to open an account?

    You will need to provide your:

    • name and contact details
    • licence plate number, vehicle make and model
    • credit card details for the initial payment
    • additionally, you can add your bank account details to direct debit for ongoing payments