Whether you travel every day, are in town visiting, or manage a large fleet of vehicles, we have an account or pass to suit your needs.
Road pass
Up to 30 days' travel
I need to use toll roads for a short time
and want a convenient way to pay
  • Brisbane travel only
  • Card auto debited every $10 of travel
  • Tagless travel
  • $0.48 video matching fee per toll point
  • Unlimited vehicles
  • Backdate travel up to 3 days
Commercial account
Invoices and reporting
I manage a fleet of vehicles
and want to track my expenses with ease
  • Australia-wide travel
  • Electronic invoicing and analytics
  • Choice of tag or tagless travel
  • No video matching fee if using a tag
  • Unlimited vehicles
  • Backdate travel up to 7 days

Why choose go via?

Traffic 

Avoid traffic. Arrive sooner

Transurban support 

Help on hand from the go via team

Online

Manage your account easily online

Toll credit pass

If you're visiting Brisbane for a short time, a pre-paid toll credit pass will cover you for up to 90 days of travel. You can purchase a $10, $20 or $50 pass from participating retailers.

 

Work out the cost of your trip in just a few clicks

 

Not sure which account or pass is right for you? Try our product selector

Need more help?

  • How many vehicles can I have on my account?

    How many vehicles can I have on my account?

    You can link as many vehicles as you like to your account.

    When a car linked to your account travels without a correctly installed tag, you'll be charged a video matching fee per toll point.  You can reduce your fees by making sure every vehicle has a correctly installed tag.

    A tag can be moved between vehicles so long as they're both in the same vehicle class. You can also order extra tags so that each of your vehicles has one.

  • How soon can I travel after opening an account?

    How soon can I travel after opening an account?

    For a pre-paid account your tag will take 7-10 working days to arrive, but you can start travelling right away if you register your vehicle to your account.

    Normally, a video matching fee is charged when you travel without your tag. As a new customer, we'll refund any video matching charges you incur on your new account for 14 days from the day the account is opened. Any refunds might take up to 4 weeks to appear on your account.

    When your new tag arrives, ensure it's installed correctly to avoid incuring any future video matching fees.

  • How do go via accounts work?

    How do go via accounts work?

    With a pre-paid account, your tolls are calculated as you travel, either through a tag device attached to your windscreen or by matching your licence plate number to your account when you pass through a toll point. These tolls are then charged to your account.

    You can choose whether to travel with or without a tag, but for tagless travel you'll be charged a video matching fee every time you pass through a toll point. 

    A pre-paid account can be topped up manually or by auto payment from a credit card or bank account. If you're a frequent traveller, opening an pre-paid account may help minimise fees and charges.

    commercial account includes advanced features designed to help fleet managers track toll charges. These features make it easy to get itemised financial data and analyse your expenses. With a commercial account you get monthly tax invoices and can pay your fees and charges in arrears.

    Toll charges are the same for pre-paid and commercial accounts.

    All our accounts let you set up auto payments. As long as your payment details are valid, and you've added all your vehicles to your account with their licence plate numbers, you're covered for travel on all Australian toll roads.

  • How do I open an account?

    How do I open an account?

    You can open a go via account online. You'll need the following information:

    • contact details including your name, address, email and phone number
    • licence plate number, make and model of at least one vehicle
    • credit card details for making an opening payment to your account

    For ongoing payments, you can use a credit card or set up a direct debit from your bank account.

    You can use our online product selector to find the best option for you.

  • How does tolling work?

    How does tolling work?

    Toll roads are roads that drivers must pay to use. In Australia, all toll roads are electronically tolled meaning there are no cash booths. How much you pay depends on the toll points you pass and the class of vehicle you're driving.

    The most convenient way to pay for go via travel is to open an account.

    If you're visiting Brisbane, or only need to use toll roads for a short time, you can buy a pass.

    If you've already travelled on a toll road without an account or pass, you can still avoid extra fees. Just buy a pass within 3 days of your first trip or open an account within 7 days. 

    If you don't cover your travel within these time frames, a toll invoice will be posted to the vehicle's registered owner, which will include administration fees.

    Find the pass or account that's right for you with our easy-to-use product selector.