I have an account but I received a toll invoice

You may have received a toll invoice if:

  • you were driving a car that hadn't been added to your account
  • your account was suspended at the time of travel

Your account may have been suspended if:

  • you didn't made a payment by the due date
  • an auto payment failed

You can check or update your payment details by logging in to your account.

If you have a pre-paid account, make sure your balance stays above the required $20 minimum. If your account balance is low, your tag will beep 3 times as it passes through a toll point. You can check your balance by logging in to your account.

If you have a commercial account, make sure you pay your monthly statement by the due date to avoid having your account suspended.