I have an account but I received a toll invoice
You may have received a toll invoice if:
- you were driving a car that hadn't been added to your account
- your account was suspended at the time of travel
Your account may have been suspended if:
- you didn't made a payment by the due date
- an auto payment failed
You can check or update your payment details by logging in to your account.
If you have a pre-paid account, make sure your balance stays above the required $20 minimum. If your account balance is low, your tag will beep 3 times as it passes through a toll point. You can check your balance by logging in to your account.
If you have a commercial account, make sure you pay your monthly statement by the due date to avoid having your account suspended.